Acrisure has launched Acrisure Private Office, a dedicated service designed to support high-net-worth individuals and families with complex personal insurance needs in the UK.

As wealth, lifestyles, and risks become more interconnected, traditional approaches to personal insurance can be fragmented and reactive. Acrisure Private Office has been created to provide a more integrated approach, offering clients a single, trusted relationship to oversee and coordinate their insurance needs, with the personal service of a boutique adviser backed by the resources of a global business.

Bringing together specialist expertise from across property, collections, travel, cyber, health, and personal liability, the service is designed to simplify complexity and help clients align their protection as their lives evolve.

The launch of Acrisure Private Office follows Acrisure’s acquisition of Smith Greenfield earlier this year, bringing additional specialist private client expertise into the business. Steve Smith, who founded Smith Greenfield more than 30 years ago, leads the newly created team.

Steve Smith, Head of Private Clients at Acrisure UK, said: “Private client insurance is becoming more complex, with clients often managing multiple assets, changing family circumstances, international considerations, and emerging risks such as cyber exposure. This is rarely about a single policy or asset. It is about understanding the wider risk profile around the client and their family, and making sure the advice reflects that full picture.”

“We are seeing more conversations around intergenerational planning, particularly where families want to make sure the next generation understands the protections available and the importance of having suitable cover in place. Acrisure Private Office has been created to support these conversations and provide a coordinated and considered approach to managing risk.”

The launch was marked by an event hosted by Acrisure Private Office in partnership with Luxury London at The Corinthia hotel in London. Guests attended a panel discussion on the practicalities of protecting tangible assets and evolving personal risk, with speakers from Acrisure and Pragnell, a sixth-generation British jeweller with a heritage spanning more than 170 years.

Eleven Network, the Appointed Representative (AR) network, today confirms it has formally adopted the Acrisure name and will now operate as Acrisure Eleven Network, marking the next phase in its development as part of the wider Acrisure UK Broking platform.

Known for its partnership-led approach and strong reputation among Appointed Representatives, Eleven Network is designed to support growth while preserving operational independence. The business was formed following Acrisure’s acquisition of TEn Insurance Services, evolving into Eleven Network in 2023.

Since then, it has positioned itself as a distinctive leader in the network market, combining broker autonomy with the financial backing and operational strength of Acrisure. This momentum, reflected in 35 ARs onboarded or joining so far this year, including established firms moving from other networks, with many more set to follow, signals Eleven’s ambition to rethink what an AR network can offer, combining independence with meaningful support and long-term value creation.

The change formalises Eleven’s alignment with the Acrisure brand, which has been embedded across the business, and reflects its closer integration with Acrisure’s UK Broking platform and global network.

At the core of Eleven’s proposition is a focus on genuine partnership, helping members grow their income and build long-term value and future protection of their business, supported by the tools, infrastructure and expertise needed to operate with confidence both now and in the future.

Mark McIlquham, CEO, Acrisure UK, said: “Eleven has developed into a highly respected network with a clear and differentiated approach. This brings it more fully into the Acrisure platform, strengthening the support available to its members through broader access to specialist expertise, infrastructure and market relationships, while maintaining the identity that has made it successful.”

Jeff Hobson, CEO of Acrisure Eleven Network, added: “Eleven Network has always been about building genuine partnerships and supporting ARs to grow their businesses in a way that works for them. This next phase reflects how far we’ve come with Acrisure. We remain focused on helping our members strengthen their income, improve placement and build long-term value, now with even closer access to the expertise, relationships and capability across Acrisure.”

The network will continue to support Appointed Representatives with compliance, placement and growth, supported by an enhanced service offering and access to tools and expertise that underpin sustainable development.

To find out more about Acrisure Eleven Network and how it partners with Appointed Representatives, visit: eleven-network.co.uk

Acrisure UK Broking, one of the UK’s fastest‑growing insurance intermediaries, today announced the addition of four businesses to its UK broking platform, including London-based managing general agent Confidas and established brokers Heathwoods Insurance & Financial Services, Marrs Insurance Brokers and Smith Greenfield Services.

The firms have decades of collective specialist expertise, long‑standing client relationships and strong reputations within their respective markets in commercial lines, construction and property, high-net-worth and heritage insurance. Heathwoods, Smith Greenfield, and Confidas join today, with Marrs having joined in February to develop Acrisure’s rapidly growing presence and strategic expansion across the UK retail broking market.

“We are delighted to welcome new colleagues from Heathwoods, Smith Greenfield, Confidas and Marrs to the Acrisure family and platform,” said Mark McIlquham, CEO, Acrisure UK. “Each of these firms has built something genuinely impressive that will enhance our platform, including trusted client relationships, talented people and a commitment to doing the right thing. This alignment is exactly what we look for in our long‑term partners so we can grow together. The acquisitions mark a significant step in our expansion this year as we consolidate our position as a leading force in the UK insurance market”.

Mark Eckstein is a highly respected figure within the property and construction sector serving a diverse client base from Heathwoods’ North London office. Mark is a specialist broker who has extensive, deep industry relationships and a proven track record of delivering tailored insurance solutions to clients. Mark will be appointed as Director of Real Estate within Acrisure UK Broking.

Steve Smith brings an established high‑net‑worth personal lines practice to Acrisure covering high‑value homes, fine art, private collections and bespoke liability solutions. Smith Greenfield additionally brings the Confidas MGA to Acrisure alongside innovative portfolio products tailored to distinctive lifestyle needs. Steve Smith will be appointed as Head of Private Clients within Acrisure UK Broking.

Marrs Insurance Brokers joins Acrisure after many years as a valued member of Acrisure’s Appointed Representative network, Eleven. This transition reflects the strong relationship built between Marrs, its Managing Director Mark Coffer, and the wider Acrisure platform in the UK.

These appointments reflect Acrisure’s continued commitment to invest in top-tier talent and deliver specialist, client-focused expertise. All firms will benefit from Acrisure’s global capabilities, advanced technology, scale advantages and expanded market access.

Acrisure UK has announced its most successful year of charitable fundraising to date, raising more than £200,000 for charities across the country. A collective effort by hundreds of colleagues across the Acrisure UK businesses (Acrisure Re, Acrisure London Wholesale and Acrisure UK Broking’s regional offices) totalled £223,446 to support various worthy causes at both a national and local level.

The annual Acrisure London Charity Football Tournament was a defining moment in May, bringing together 20 teams of insurers, partners and Acrisure employees at Stamford Bridge to raise more than £120,000. In 2025 alone, Acrisure employees raised an incredible £180,728 for its UK Lead Charity, Brain Research UK, surpassing the initial target of £150,000. An impressive £32,665 of the total was raised by Acrisure’s regional offices for local charities, including Trent Bridge Community Trust in Nottingham. Alongside this, £10,053 was also raised through Acrisure’s Nomination Fund – an initiative that enables employees to nominate charities to receive donations.

Mark Mcilquham, CEO at Acrisure UK, said: “I’m incredibly proud of what we achieved together in memory of our former colleague to raise such a fantastic sum for Brain Research UK.  A special thank you to our Charity Committee, as well as insurers and clients who have supported us along the way.  Our UK teams have gone above and beyond this year for our chosen charities all over the country that are close to many of our hearts. This is a defining moment for us to show what we are capable of when we work together with a shared vision and set of values as Acrisure.”

Initiatives were spearheaded by Acrisure’s Charity Committee, led by Head of Charity and Managing Director at Acrisure London Wholesale, Tom Quy, and Kate Hardy, Office Co-ordinator and Charity Lead. Other events arranged throughout the year included a StepSense walking challenge, marathon entries, abseils, bake offs and quiz nights.

Tom Quy added: “Last year was an incredible year of fundraising across the UK for some wonderful causes, with our Charity Committee working hard behind the scenes to make this possible by uniting our UK businesses with one goal. We have ambitious plans for 2026 and can’t wait to make these a reality, from our UK base in London through to our regional offices spanning up to Scotland.”

Yvonne West, Events and Community Fundraising Manager at Brain Research UK, said: “Brain Research UK can’t thank everyone at Acrisure enough for this incredible support. Seeing the passion and effort that went into raising such a phenomenal amount has been genuinely moving. This funding will make a real difference to our work at the forefront of neurological research, and to support the lives of the individuals and families we exist to help.”

Acrisure will continue to champion regional and local causes this year to further strengthen links within the communities it operates and is looking forward to hosting its sixth annual charity football tournament, which will take place in May and will feature a new women’s match as part of the event.

Acrisure in the UK is united by shared values and a commitment to combining deep industry expertise with advanced technology. Acrisure’s London headquarters in the UK at 40 Leadenhall Street is home to UK Retail Broking, Reinsurance, London Wholesale, Corporate Advisory Services and Flux Syndicate 1985.

Acrisure has expanded its UK MGA network with the launch of 2Vision, a new specialist underwriting business for the UK market. 2Vision launches under Sutton Specialist Risks (SSR) and joins Acrisure’s MGA network alongside AUK MGA and Modus.

Positioned to support brokers with streamlined policy placement and competitive premiums, 2Vision brings a focused proposition to the market with expertise in professional liability, standalone terrorism, and directors’ and officers’ (D&O) insurance.

The MGA is led by experienced Underwriting Manager Gary Green, whose team of four brings specialist knowledge and expertise, with a strong commitment to technical underwriting and client service. Based in Chelmsford, Essex, the new MGA will combine local market insight with the national scale, systems and support of the Acrisure network.

Mark McIlquham, CEO, Acrisure UK, said: “We are building a truly end-to-end platform for our clients, spanning the full value chain. 2Vision strengthens our MGA network and brings fresh specialist capabilities into the business, supporting our broader UK strategy. We’re delighted to welcome Gary and the team, who bring deep expertise and a strong service ethos that align with the high standards we set across Acrisure.”

Green added: “With Acrisure’s support, we’ve been able to focus on delivering exceptional customer service from day one, and we’re incredibly excited to be part of its growing MGA network. At 2Vision, our approach is built on service and speed. As a compact team, we’re able to deliver a fast, responsive service with agile, proactive underwriting. We’re excited to grow alongside Acrisure and make a real impact on the market, and our ambition is to grow within our current areas of expertise by offering a wider range of products to brokers.”

The launch of 2Vision follows a strong year of growth for Acrisure in the UK, as the business continues to expand its presence and strengthen its market position.

By Hannah Lyon-Wall, Director, Trade Credit at Acrisure | 5 minute read

In a challenging and fast-moving economy, businesses across sectors such as construction, technology and recruitment face increasing risk when extending credit. Delayed payments, customer insolvency and supply chain disruption can quickly impact cash flow, restrict growth and undermine long term resilience.

Credit risk management is no longer just a defensive measure. Done well, it becomes a strategic lever that enables businesses to grow with confidence rather than caution. At its core, effective credit risk management comes down to two fundamentals:

• How well a business understands its customers
• What protection is in place if things do not go to plan

In sectors such as construction, this challenge is particularly acute. Work is often completed long before payment is received, yet employees and subcontractors still need to be paid on time. When a customer experiences cash flow pressure, the knock on effect can be immediate and severe, placing strain on operations, contracts and working capital.

Understanding the true risk

Credit risk looks different depending on a business’s operating model, margins and sector dynamics. A single late payment may be manageable for some organisations but destabilising for others, particularly where supply chains are complex and payment terms are staggered.

Many businesses rely on publicly available information to assess customer risk, including online searches, statutory accounts or basic credit checks. While this provides a useful starting point, it rarely offers a complete or current view. Public data is often historic, filed annually and unable to capture sudden changes in financial position or trading conditions.

More meaningful risk assessment relies on timely, relevant insight. This can include up to date management accounts, budgets, payment behaviour, sector performance and broader market intelligence. When viewed together, these signals allow businesses to build a more accurate picture of risk before entering into contracts.

Warning signs may include missed filings, deteriorating payment patterns or negative market sentiment. Individually, none of these should be over interpreted. Collectively, they help inform smarter decisions and avoid unnecessary exposure.

Crucially, effective credit risk management is not about becoming overly cautious. Even well run and reputable businesses can encounter financial difficulty. A balanced approach supports prevention where possible while also enabling recovery and continuity when issues arise.

The role of trade credit insurance

Trade credit insurance plays a central role in this approach. A well-structured policy protects against the risk of non-payment by customers or suppliers, helping to safeguard working capital and maintain cash flow stability.

This protection allows businesses to trade with confidence, including when entering new markets or working with new or international customers. Rather than restricting growth, it supports informed expansion.

The most effective solutions are consultative rather than off the shelf. Understanding how a business operates, its risk appetite, sector pressures and growth ambitions is essential to structuring cover that genuinely supports decision making rather than simply transferring risk.

When credit risk management and insurance are aligned with commercial strategy, businesses are better equipped to anticipate challenges rather than react to them.

Managing risk with growth in mind

At Acrisure, we bring together deep local market knowledge with the scale, technology and insight of a global organisation. The team, formerly known as FinCred, has long supported UK businesses across construction, manufacturing, logistics and technology with specialist trade credit expertise.

That foundation is now strengthened through access to global data, advanced underwriting capability and broader market insight. The result is a more proactive approach to managing credit risk, enabling businesses to move forward with clarity and control.

In today’s volatile environment, protecting against credit risk is only part of the picture. The real opportunity lies in using insight, protection and expertise to support sustainable and strategic growth.

Whether navigating cash flow pressure, entering new markets or planning for expansion, the right credit risk strategy helps businesses protect profitability while continuing to move forward with confidence.

Talk to our specialist team today to explore how bespoke trade credit insurance can help you protect and grow your business.

Contact Hannah Lyon-Wall here or at:
E | hlyonwall@acrisure.com
T | +44(0)1732 749 754

Global fintech leader Acrisure has completed its UK broker rebrands, with previously acquired heritage brokers Russell Scanlan and WH&R McCartney now operating under the Acrisure name. This marks a significant milestone in Acrisure’s approach to building a unified broking platform in the UK, with all acquired brokers now operating under one internationally recognised brand.

Nottingham-based Russell Scanlan and Motherwell-based WH&R McCartney join the recent rebrands of commercial and specialist brokers of Acrisure UK Broking, including Sutton Winson, Affinity Brokers, FinCred, Building and Land Guarantees (BLG), CRK and Hine – bringing together decades of local insurance experience, backed by the global reach of Acrisure.

Mark McIlquham, UK CEO at Acrisure, said: “The completion of our broker rebrands is a pivotal moment for our business. Entering 2026 as one unified brand positions us to deepen our role as a trusted advisor and accelerate growth across the UK. By combining the local knowledge of our brokers with Acrisure’s scale and digital capability, we are further strengthening our ability to support SMEs, corporates and private clients across the country.”

Established in 1881, Russell Scanlan serves a large client base across the UK, working with national corporates as well as specialist independent businesses. For more than 145 years, it has earned a strong reputation for exceptional customer service through its knowledgeable, friendly and experienced broking teams, supporting both private and commercial clients.

Mike Dickinson, Regional Director, Midlands, Acrisure UK Broking, added: “Russell Scanlan’s commitment to delivering outstanding service has always been central to who we are and has set us apart for more than a century. Acrisure shares this ethos, and joining the business has given us access to the tools and capability needed to build on this offering. We’re looking forward to entering this new chapter and growing together.”

WH&R McCartney brings specialist care industry sector commercial insurance knowledge to the Acrisure team. Founded in 1932, it is one of Scotland’s oldest brokers and was a third-generation family-run business that will continue to provide commercial insurance and advice to a wide range of clients across England and Scotland under the Acrisure brand.

Graeme Robb, Managing Director, Motherwell office, Acrisure UK Broking, said: “While WH&R McCartney’s business growth has always been driven by the strength of our client relationships, aligning fully with the Acrisure brand brings real value. It opens the door to a much broader range of products and services, helping us offer even more to support the growth and protection of our clients. Becoming part of Acrisure has given us access to a global network of experts while staying true to the service and independence our clients trust us for.”

Acrisure in the UK employs more than 800 people nationwide. It is involved in a range of community and sports partnerships, including its role as official insurance partner for Nottinghamshire County Cricket Club and shirt sponsor of the women’s team, The Blaze.

Acrisure continues to build its UK presence with a series of senior leadership appointments, further cementing a year of significant growth.  

David Cramp, Rob White, and Rowanne Dicker have joined the Acrisure UK Retail leadership team as Chief Revenue Officer, Chief Risk and Compliance Officer, and Head of UK Retail Markets and Placement, respectively.

Their appointments reflect Acrisure’s commitment to sustainable growth and its focus on strengthening leadership expertise to support the company’s rapid development in the market. 

Together, they bring deep sector expertise and market insight alongside the existing leadership team to accelerate Acrisure’s strategic expansion. All three report directly to Mark McIlquham, UK CEO at Acrisure. 

David Cramp, Chief Revenue Officer, UK Retail at Acrisure, brings more than 20 years of market experience working with clients to navigate risk, access capacity, and deliver better outcomes. In his role, he will focus on driving growth while working with colleagues in the US and across Acrisure’s global network to unlock opportunities. 

David said: “I’m delighted to be joining Acrisure at such a pivotal stage of its UK journey. What sets the business apart is the way it works with insurers, MGAs and partners to broaden access and improve client experience. We are uniquely placed to become the partner of choice and a home for top talent, by combining local expertise, global scale and an entrepreneurial culture.” 

Rob White, Chief Risk and Compliance Officer, UK Retail at Acrisure has worked in various compliance and risk-focused roles across several major global insurers, brokers, and financial services firms. He brings a wealth of sector knowledge and experience to the Acrisure team.  

Rob added: “It’s a great time to be joining Acrisure as it continues its ambitious growth and further establishes its presence in the UK market. I’m looking forward to helping lead and shape the business as it expands, ensuring that our commitment to strong governance and compliance supports our wider commercial goals.” 

Rowanne Dicker, Head of UK Retail Markets and Placement at Acrisure, has extensive experience working with leading insurers, and both global and independent brokers. She brings strong market insight and expertise in building insurer partnerships, market access, and placement capabilities to the Acrisure team. 

 Rowanne said: “I’m excited to be joining Acrisure as it expands and deepens its market relationships. I’m focused on building on our strong insurer partnerships and supporting our brokers in delivering great outcomes for clients.” 

Mark McIlquham, UK CEO at Acrisure added: “David, Rob, and Rowanne each bring valuable expertise and leadership to Acrisure. Their appointments further strengthen our senior team as we continue to drive the business forward, supporting our people, partners, and clients for the long term.”  

The appointments follow a strong year for Acrisure, as it continues to build a unified brand presence across the UK following the rebrands of its UK broker acquisitions.

Is your business underinsured against cyberattacks? Here’s why you should probably be buying higher cyber insurance limits

Every October, Cybersecurity Awareness Month reminds us that no business is immune to cyberattacks. Yet while awareness has grown, preparedness hasn’t always kept pace, particularly when it comes to insurance protection. Many organisations still hold cyber insurance policies that would be insufficient in a real crisis, leaving them dangerously exposed to today’s escalating threats.

The financial impact is bigger than most imagine

The financial impact of cyber incidents continues to rise dramatically. This year, the cybercrime industry is expected to reach £8.4 trillion worldwide. No business – large or small – is immune to a cyberattack, making cyber resilience a critical part of any risk management strategy.

Cyber insurance is equally vital, providing a financial lifeline when incidents occur. But what if the policy responds and the limit of liability falls well short of the actual losses incurred?

The reality is that many organisations underestimate the true cost of today’s cyber threats – and that gap can be financially devastating when a breach strikes.

Consider that:

• The average ransomware payment now exceeds £200,000, with total recovery costs often reaching millions
• Business interruption losses frequently extend far beyond initial estimates, particularly for companies with complex digital supply chains
• Regulatory penalties and litigation costs are escalating under new data privacy laws to maintain market share.

Why current policies may not be enough

Policies purchased just 12–24 months ago often no longer align with today’s cyber risk landscape. Many organisations still buy coverage primarily to meet contractual requirements or settle for low limits due to budget constraints.

As a result, they may have enough insurance to cover a ransom payment but remain exposed to the far greater costs of incident response, system recovery, and legal liabilities.

Three critical factors are driving this underinsurance crisis

• Rising incident complexity: Modern breaches often trigger multiple coverage areas simultaneously (ransomware, business interruption, regulatory defence)
• Service cost inflation: Forensic investigators, legal teams, and crisis communicators have all increased rates significantly
• Longer recovery timelines: Many organisations now experience weeks or months of downtime, not days

Cybersecurity Awareness Month is the perfect moment to reassess coverage and ask the hard question: Would our policy limits truly hold up in a worst-case cyber scenario?

Steps to consider include:

• Conduct a Limit Adequacy Review:  Don’t just model for the ransom demand – look across all exposures: downtime, liability, privacy breaches, and regulatory fines.
• Evaluate Vendor and Supply Chain Risks: Third-party exposures can multiply losses. Consider scenarios where a supplier outage or cloud provider compromise disrupts your operations.

The current insurance market presents the perfect opportunity to address this gap. With capacity continuing to increase and market conditions still soft, businesses can now secure higher limits at favourable terms. Waiting could prove costly – both in terms of available coverage and the potentially catastrophic consequences of being underinsured when the next attack occurs

Now is the time to review coverage

Now is the time to reassess your cyber insurance. A thorough limit adequacy review should consider worst-case scenarios across all potential exposure areas, not just the most obvious ones. The right coverage today could mean the difference between business continuity and financial ruin tomorrow.

For more information on our cyber insurance solutions, click here

To speak with one of our specialists about the right cover for your business, get in touch here