Skip to content

Sector

Care Homes

Running a care home is about far more than managing a business. Every day you balance the wellbeing of residents, regulatory requirements, staffing challenges, safeguarding responsibilities and financial pressures.

Insurance built for care providers

We understand the unique risks faced by care providers. Our specialist Care Home Insurance solutions are designed to protect your organisation, your reputation, your employees and the people in your care. With dedicated sector expertise, access to leading insurers and proactive risk management support, we help care providers operate with greater confidence and resilience.

The challenges facing care providers

In care, protecting your business, your staff, and the people you support is vital. When something goes wrong, whether it’s a liability claim, safeguarding allegation, property damage, regulatory investigation or business interruption, the impact can be significant.

Regulatory scrutiny

Care homes operate under close oversight from the Care Quality Commission (CQC) and equivalent regulators, and a single finding can have significant financial and operational consequences.

Safeguarding and duty of care

Residents often depend on your staff for their day-to-day wellbeing, placing a high duty of care on your organisation and its people.

Recruitment and staffing pressures

Care providers frequently rely on a mix of permanent, agency and temporary staff, which can bring its own risks around training, consistency and liability.

Reputational and financial impact of incidents

An incident, complaint or regulatory finding can affect not just immediate operations but a provider’s reputation and ability to attract residents and staff in future.

Insurance that works
as hard as your business

We combine deep sector knowledge with cover backed by top UK insurers, tailored to your setting — whether that’s residential, dementia, specialist or off-site care.

  • Specialist guidance — our team takes the time to understand the realities of running a care business, not just the risks on paper.
  • Risk management support — we help identify and reduce risks before they become issues, so you can focus on delivering care.
  • Claims support — when something does go wrong, we’re on hand to support you through the process.
  • A long-term relationship — we work with you as your business and the care sector evolve, not just at the point of purchase.

Here to help

Frequently asked questions

What challenges do care providers face today, and how does Acrisure help?

The UK care sector faces a range of evolving challenges, including increasing regulatory scrutiny, workforce pressures and skills shortages, rising operating costs, and cyber and data security risks. At Acrisure, we help clients navigate these challenges with confidence, delivering practical, proportionate risk strategies that support both operational delivery and long-term sustainability. From independent providers to large multi-site operators, our work spans:
  • Residential and nursing care
  • Specialist and complex care
  • Senior living and retirement communities
  • Healthcare and hospital-related risks

What types of businesses do you work with?

We work with businesses of all sizes, from growing SMEs to larger organisations across a wide range of industries.

Can you review my existing insurance arrangements?

Yes. We can review your current insurance programme, help identify potential gaps or overlaps in cover and discuss whether it continues to reflect your business’s needs.

Does my business need every type of insurance?

Every business is different. The appropriate insurance programme will depend on factors such as your industry, contractual obligations, operations and appetite for risk. We’ll help you understand the options available and recommend solutions that are appropriate for your organisation.

Let's start the conversation

Contact us